Eleven specialised units delivering quality assurance across Ghana's cocoa value chain.
QCC's structure combines technical operations, administrative controls and professional development to maintain consistent quality outcomes — from district depots to export channels. Each department is led by a specialist manager and supports QCC's statutory mandate as Ghana's premier cocoa quality assurance body.
Manages QCC's financial operations including the cash office, internal accounts and third-party payments. Ensures accurate financial records, fiscal policy compliance and timely reporting to support institutional governance.
Carries out internal audit operations to add value, strengthen controls and ensure QCC resources align with established standards. Provides independent assurance that expenditures and processes meet governance requirements.
Handles recruitment, staff welfare, performance management and professional development across all QCC offices and regions. Ensures a motivated, qualified and compliant workforce aligned with institutional objectives.
Responsible for all procurement activities and contract management within the organisation. Oversees acquisition of goods and services, vendor relations and compliance with public procurement frameworks.
Manages QCC's fleet and logistics operations to ensure reliable movement of personnel and materials across regional offices, inspection sites and warehouses. Responsible for fleet maintenance and safety compliance.
Responsible for maintaining and managing QCC's properties and facilities portfolio across the country. Oversees building maintenance, space allocation and real estate compliance for all offices and depots.
Drives QCC's public engagement, stakeholder communications and institutional visibility. Develops outreach strategies that promote QCC's services, reinforce its brand and support relationships with industry partners.
Manages QCC's information technology infrastructure, data systems and digital platforms. Oversees network operations, software systems and IT security to ensure reliable, secure and efficient operations.
Develops and delivers scientific research programmes that strengthen quality assurance protocols. Units cover biochemistry, entomology, microbiology, metrology and physical analysis of cocoa and other agricultural produce.
Coordinates field inspection, grading and sealing activities across all QCC operational zones. Ensures inspection teams are deployed effectively and that quality outcomes are consistently achieved at every point in the chain.
Designs and delivers technical training programmes for QCC staff and industry professionals. Builds competency in inspection methods, quality standards and regulatory frameworks to develop Ghana's cocoa quality workforce.
